Working with experienced practitioners

Making the risks visible again

When working with experienced staff, our approach recognises that the greatest risks are often not a lack of knowledge, but familiarity and complacency. Day-to-day hazards can become normalised over time, gradually fading into the background. A key aim of our training is to make those “invisible” risks visible again, acting as a meaningful refresher and prompt for reflection. In this context, complacency is the enemy of safety.

While there may be elements of content that are new, the focus is not on teaching new tricks. Instead, we work with teams to re-examine existing practice, challenge assumptions, and test whether current approaches still stand up in real working conditions. With experienced groups, sessions can naturally shift from traditional training into facilitated workshops, creating space for discussion, problem-solving, and shared ownership of safer ways of working.

We place strong emphasis on collaboration, supporting teams to develop practical, realistic solutions together, evolve practice over time, and reconnect with their responsibilities to their own safety and that of their colleagues. This often includes supporting the introduction or better use of new technology, systems, or procedures, ensuring these are understood, trusted, and embedded in everyday work.

We pride ourselves on bringing fresh eyes, a wide scope of experience, and an external perspective. This helps teams step back from “how we’ve always done things,” identify potential weak spots, and spot opportunities for improvement that may be hard to see from the inside. The result is not just training, but a constructive reset, supporting safer, more confident practice that continues to evolve.